b' THE SERVICEIf you strive to be the best, you should focus on being the best at getting better.The Ventura Yachts team is so proud of being awarded the prestigious 2025 Motor Boat Awards Customer Service Award, one of the finest AWARD FINALISTSin the world of yachting. This marine industry recognition is a very welcome peer accolodade and we view this as a testament to our hardSelling a boat is the easy bit, its looking after customers once work and diligence in delivering first class outcomes for our customers,the boat has been delivered that really matters. Thats where many joining with us in supporting our entry for this honour. We mayall of this years Service Award finalists really got it right. have deserved our victory lap but more importantly it is a time forAccording to nominations sent in by members of the public, all reflection. We are only as good as our customers and the unwaveringof these companies went above and beyond to look after their support they give. But we have no time to rest on our laurels. Wecustomers not just during the purchasing phase but also the do have challenges from time-to-time, it is not always plain-sailing,critical after-sales care.perhaps coming from misunderstandings from us as well as the yacht builders. This is where we have to grasp the moment and excel inThis years winner has been doing that consistently for more getting the job done and back on track, something our customersthan 25 years at the very highest level. As the official UK appreciate. So thank you MotorBoat & Yachting and our supportivedealer for the Ferretti Group range of yachts, including luxury clients, but one thing is firmly front-of-mind. always try harder. brands like Riva, Pershing, Itama, Ferretti Yachts and Custom Line, its clients expect the very highest level of service but THE VENTURA TEAM even they seem taken aback at how well they are looked after and how attentive the team at Ventura Yachts are. Just take a look at some of the comments we received from customers.Here are some Ventura customer testimonials received by the MB&Y judging panel.We bought our first Pershing 43 back in 1996 from one of the founding partners. My family is now at Yacht #7 and the service of Ventura Yachts has only got better, more refined and personal with time.I took delivery of a beautiful Itama 62RS in June 2023 and the whole process, which at times could have felt overwhelming, was always made smooth. The pre and post sale experience has been one that I wouldnt hesitate to recommend.My experience with Ventura Yachts has been nothing short of exceptional throughout the ownership of three Rivas. Even through Covid, their level of service has remained consistently outstanding. The attention to detail and personal care shown during each phase of the process, from customization to after-sales support, has exceeded our expectations.3'